We apologize for the inconvenience you've experienced. Your feedback is greatly appreciated, and we take it very seriously. We have forwarded your situation to our customer service team and ensured they will contact you promptly. Additionally, we are more than willing to provide you with an exchange service to address the sizing issue. Please provide us with your order details, and we will assist you promptly. If you have any further questions or need additional assistance, please feel free to contact us.